Your data
Delete your HealthyBite account
This page explains how to delete your account in HealthyBite: Diet & Allergy, the app by the operator of HealthyBite, and what happens to your data when you do.
Delete it in the app
- Open HealthyBite and sign in.
- Tap Profile in the bar at the bottom.
- Under Profile Settings, tap Account & Security.
- Tap Delete account, read what will be removed, and confirm.
The same steps work on the website at healthybite.app.
Or ask us by email
If you can’t use the app, email Healthybiteapp@gmail.com from the email address you signed up with, with the subject “Delete my account”. We use that address to confirm the request is yours. If you can’t send from that address, tell us, and we’ll find another way to confirm it’s you.
What is deleted, and what is kept
Deleted
- Your sign-in (your email address and password, or your Google or Apple sign-in link). If you signed in with Apple, the app asks you to confirm with Apple once more, and we ask Apple to revoke HealthyBite’s access to your Apple ID.
- Your account record: your dietary profile, SafeList, ratings, public name, blocked list, terms and consent records, age-check result, and subscription status.
- Our internal list of what you have contributed.
- Your reviews, including their photos, and a restaurant picture that came from one of your review photos.
- Your “helpful” votes and safety-scorecard answers.
- Your votes on dishes and menu photos.*
- The link between your app store purchase and your account.
- Data on the device you delete from.
Kept, without your name
- Dishes you added to a menu, and menu photos you added. They describe the restaurant, not you, and other diners rely on them. We remove your name and account ID from them.
Updated over time, or kept by others
- A restaurant’s AI review summary is rewritten from the remaining reviews over time.
- Copies of photos already shown to people may stay in browser and network caches for up to a year.
- Reports and emails you sent us, and our hosting provider’s logs, follow their own retention, described in our Privacy Policy.
- Apple or Google keep their own records of any purchase.
How long it takes
Deleting in the app happens immediately. Email requests are completed within 30 days, and we’ll confirm when it’s done.
HealthyBite Plus is not cancelled
Deleting your account does not cancel a HealthyBite Plus subscription. Cancel it in the store you bought it from, before you delete your account, so you aren’t charged again. On iPhone: Settings → your name → Subscriptions. On Android: Google Play Store → your profile → Payments & subscriptions → Subscriptions.
Using HealthyBite without an account?
Then we hold no account data for you: your profile and saved places are only on your device. To remove them, go to Profile → Profile Settings → Account & Security → Clear data on this device, or uninstall the app, or clear this site’s data in your browser.