HealthyBiteContact
Get in touch
We read every message. Whether something's broken, a restaurant is miscategorized, or you just have an idea — we'd like to hear it.
Email us
The fastest way to reach HealthyBite is email:
What you can write to us about
- A miscategorized restaurant or dish. Dietary marks are estimated, so they're sometimes wrong. Tell us the place and what's off, and we'll correct it.
- Privacy and data requests. To get a copy of your data, correct it, delete it, or ask what we hold, write from the email address on your account. You can also do most of this in the app. See your privacy rights and how to delete your account.
- Accessibility. If something is hard to use with your device or assistive technology, put “Accessibility” in the subject. See our accessibility statement.
- Copyright and removal requests. Restaurants who want their menu, photos or images removed, and anyone sending a copyright notice: see our Copyright page.
- Feedback and feature ideas. Missing a diet, a city, or a feature? Let us know — a lot of what's in the app started as a user suggestion.
- Bug reports. If something isn't working, include your device and browser and what you were doing, and we'll look into it.
- Security issues. See our security contact.
- Business and press. For partnership or media questions, email us with "Press" or "Partnership" in the subject line.
Reporting a review, dish or photo
Reviews, dishes and menu photos on HealthyBite are posted by users. If you see one that's abusive, fake, private or otherwise breaks our Community Guidelines, use the Report option on it in the app, or email us with the restaurant and what you're reporting. We aim to review reports within 2 business days. You can also block someone so you no longer see their posts.
Reporting a child-safety issue
If you see anything that sexualizes or endangers a child, report it in the app with the reason “child safety”, or email us with “Child safety” in the subject. We treat these reports first, remove the material, and report it to the National Center for Missing & Exploited Children as US law requires. You can also report directly to NCMEC’s CyberTipline. If a child is in immediate danger, call 911 or your local emergency number.
If you think someone under 18 has given us personal data, email us with “Child privacy” in the subject and we'll delete it.